Commercial & industrial cleaningGreater Montreal



Buyer's guide · Cleaning & NDAs

Do commercial cleaners sign NDAs?

Short answer: the good ones do. Here is how a confidentiality agreement with a cleaning vendor actually works — what yours should include, and why after-hours access makes it non-negotiable.

$5M liability · Background-checked crews · NDAs signed on request · Confidentiality on every engagement · Serving Greater Montreal.

Short answer

Yes — reputable commercial cleaning companies sign NDAs (non-disclosure agreements), and CleanerOffices signs them on request. A cleaning crew works in your space after hours, often unescorted, with access to desks, screens, files and equipment — so a confidentiality agreement is normal and expected for law firms, financial and trading firms, data-storage, healthcare and R&D facilities.

A strong cleaning NDA covers both the company and the individual technicians assigned to your site, survives the end of the contract, and is backed by background-checked staff and documented access. Ask for it before you sign — a vendor who hesitates is telling you something.

The checklist

What a cleaning NDA should include.

A signature is easy. What makes it worth anything is what sits behind it — and how far down it reaches.

01

Both company and staff bound

The corporate NDA is only as strong as the people it reaches. Ours binds the company and the named technicians on your site.

02

A clear definition of "confidential"

Anything a crew sees or accesses on premises — layouts, screens, documents, conversations — should be covered, not just a narrow list.

03

A survival clause

The duty of confidentiality should outlast the contract. When the engagement ends, the obligation continues.

04

Named access, logged

Keys, badges and credentials assigned to named staff, logged in and out, with documented entry and exit every visit.

05

Photos & service data covered

Proof documents the clean, never your operations. Your record stays in a private portal — never shared or sold.

06

Real backing behind it

Background-checked crews, $5M liability and CNESST compliance. An NDA on an unvetted crew is a signature with nothing behind it.

Where signatures stop short

Company NDA vs. confidentiality that reaches the cleaner.

Most weak agreements protect the paperwork, not the person holding your keys at 2 a.m.

A signature that stops at the front office

Signed, and hope

  • Only the company signs — the actual cleaner never does
  • Crews hired fast, rarely background-checked
  • No survival clause — protection ends with the contract
  • No record of who had access, or when
  • Photos and service data handled loosely, or not at all
CleanerOffices

Signed, and enforceable

  • Company and assigned technicians both bound
  • Background-checked, screened staff before the NDA even matters
  • Survival clause — confidentiality outlasts the contract
  • Named, logged access — keys and badges tracked in and out
  • Photo-proof and data in your own private portal, never shared
Why it matters

Why after-hours access demands it.

Cleaning is one of the only vendors you give unescorted, after-hours access to your entire floor. The crew sees what is left on desks, what is on the whiteboard, what is in the server room. For a law firm, a trading desk, a records-storage site or a research lab, that is exactly the access an attacker would want — so the same standard applies: vetted people, a signed agreement, and documented entry and exit. That is why we treat the NDA as the starting point of confidentiality, not a favour. If you handle sensitive information, read our guide to vetting a secure-facility cleaner next.

$5M liabilityBackground-checked crewsCNESST-compliantNDAs on requestFully insured
How it works

Putting an NDA in place with us.

Ask up front

Tell us confidentiality matters before the walkthrough. We put an agreement in place first, so nothing sensitive is discussed unprotected.

Yours or ours

We sign your NDA as written, or provide our own confidentiality agreement — whichever your legal or security team prefers.

The crew is bound too

The assigned, background-checked technicians are bound by confidentiality, with individual NDAs signed on request.

Zones & access mapped

The walkthrough sets your no-photo and no-touch zones and your access method — badges, keys or escort — all documented.

Documented every visit

Entry, exit and completed work are logged in your own private portal, with photos where it counts — accountability without exposure.

It lasts

A survival clause keeps the obligation alive after the contract ends, to the period your legal team requires.

You ask, we answer

NDAs & cleaning, answered.

Do commercial cleaning companies sign NDAs?
Yes — reputable ones do. A cleaning crew works in your space after hours, often unescorted, with physical access to desks, screens, files and equipment. A non-disclosure agreement is a normal, expected condition of that access. CleanerOffices signs NDAs on request, and every engagement is backed by a confidentiality agreement whether or not a separate NDA is signed.
Will CleanerOffices sign our NDA, or do we use yours?
Either. We are glad to sign your NDA as written, or provide our own confidentiality agreement — whichever your legal or security team prefers. We can turn a signed agreement around before the walkthrough so nothing sensitive is discussed unprotected.
Do the individual cleaners sign confidentiality agreements too, or just the company?
Both. A company-level NDA is only as strong as the people it reaches. Beyond the corporate agreement, our assigned technicians are bound by confidentiality, and we sign individual NDAs on request. Discretion is a condition of the job, not an add-on.
What should an NDA with a cleaning company include?
A strong cleaning NDA: (1) binds both the company and the individual staff assigned to your site; (2) clearly defines what counts as confidential (anything seen or accessed on premises); (3) includes a survival clause so the obligation outlasts the contract; (4) covers photos, service logs and data handling; and (5) sits behind real backing — background-checked staff, $5M liability and CNESST compliance. We can align to any of these.
Is a confidentiality agreement the same thing as an NDA?
They overlap. An NDA is a specific signed contract not to disclose defined information. A confidentiality agreement/clause can be broader and is built into how we operate on every job. We offer both: confidentiality by default on every engagement, plus a formal NDA — yours or ours — whenever you want one on paper.
Do you only sign NDAs for large facilities, or for small offices too?
Any client, any size. A single law office, a small trading desk or a private clinic often has more sensitive information per square foot than a large warehouse. There is no minimum contract size to have an NDA in place.
Are your cleaning staff background-checked?
Yes. Security starts with hiring. Every technician is background-checked and screened before they are assigned to your site. An NDA on an unvetted crew is a signature with nothing behind it — we vet first, then sign.
Does the NDA cover after-hours and unescorted access?
Yes — that is exactly what it is for. We routinely work after-hours, overnight, or around your operating and trading hours, and we work escorted wherever your security requires it. The confidentiality obligation applies to everything the crew sees or accesses during those windows.
How do you handle keys, badges and access under the agreement?
To your protocol. We log every key, badge and access credential issued to us, assign them to named staff, and return or deactivate them on schedule. Entry and exit are documented on every visit, so access is accountable — not just promised.
Does the confidentiality agreement cover photos and service data?
Yes. Our photo-proof documents the clean — floors, surfaces and touchpoints — never your equipment, inventory or documents, and you can set no-photo and no-touch zones we respect. Your service record lives in your own private client portal, visible only to you and our assigned staff, never shared or sold.
How long does the confidentiality obligation last?
Beyond the end of the contract. A proper cleaning NDA includes a survival clause, so the duty of confidentiality continues after the engagement ends. We are comfortable with the survival period your legal team requires.
Does it cost extra to have a cleaner sign an NDA?
No. Signing an NDA and working under a confidentiality agreement is part of how we operate for trust-critical facilities — not a billable add-on. Ask for it up front and it is in place before your first cleaning.

Confidentiality, in writing.

Book a free walkthrough and we'll have an NDA in place before we discuss a single sensitive detail of your facility.

Get a free quote in 24 h →

Or call us: (514) 504-2325